Every build you see on our site started as a custom request. We LOVE turning customer dreams into reality!

We believe that clear communication produces the best outcomes. We receive a LOT of custom requests - because of this - we’ve developed a form and a process to make this easier on everybody - and keep Todd in the shop building (and not at the drafting table).

Step 1 - Tell us what you want $ - No Charge

Fill out & submit our form below - This form is designed to collect the info we need to start designing your dream wagon. We’ll review it and contact you within 5 business days to let you know if what you want is possible. You can also just give us a call to talk it through. We’re going to ask all the form questions though - so give it a look before you call.

Step 2 - Concept Drawing. $250

IF your idea is possible, we can proceed with a concept sketch, detailed price quote, and estimated timeframe. Think of this as an architects ‘Elevation Drawing’. This sketch will cost $250 and includes up to four revisions. Your sketch will include dimensions and proposed features / finishes. You may order your concept drawing by clicking on the button above, visiting HERE, or contact us at info@hitchmanhomestead.com and we’ll forward an invoice for E-Pay. We take checks too: Hitchman Inc. - 845 Upper Turtle Creek Rd, Kerrville TX 78028.

Within 2 weeks, you will receive the First version of your concept sketch. Feel free to review, ask questions and request changes, revisions etc. Your $250 fee covers up to four revisions. We will be in frequent contact with you during this design process via your preferred method of communication. Due to fluctuation in materials costs - pricing quoted is good for 60 days. Should you proceed with an order/build within 12 months - the $250 fee will be credited towards your total build invoice.

Step 3 - Reserve your Build Spot. $500-

Depending on our current work schedule - you may wish to reserve the time for creation of your build. We charge a $500 deposit to reserve a time-block sufficient for your build. This reservation fee is fully refundable up to 30 days prior to your scheduled build start date. Should you cancel within 30 -14 days of your scheduled start date - you will be refunded 50%. Cancellations with less than 2 weeks notice are non refundable. We will forward an invoice & order form for your approval & payment which will include all relevant dates.

If for some reason you need to reschedule your build spot - contact us ASAP. We cannot guarantee the ability to reschedule your build spot. Reservation fees paid on rescheduled builds become non-refundable. This only applies if the change was initiated by the customer & does not apply if WE contacted you to move your build forward.

Step 4 - Build it!

Contact us to pull the trigger on your build. You can do this via the button above - or email info@hitchmanhomestead.com. You are also welcome to give us a call: 830-896-0271 (office) or 830-370-7476 (cell).

We will confirm your build design, features, timing and pricing - and forward an invoice for payment of your materials deposit.

Builds require a 20% deposit before any work will begin. This deposit is due by the scheduled start date of your project. If your deposit is late - it will effect the delivery date of your project. If we do not receive your deposit and have no contact from you you within 5 business days- your build will be cancelled. Deposits are non-refundable once we have purchased materials for your project (typically day 1 of your scheduled start date). Materials deposits paid in advance ARE refundable if you cancel your build prior to your project start date. (Less any associated Credit Card fees assessed by our processor)

We will be in contact with you during the build process. We may ask for input or clarification regarding feature use, accessories & finishes. Feel free to ask for progress photos at anytime. Depending on the build - we may send you photos / video of your progress in process or testing. These photos may also be posted on our social media - Facebook, Instagram, YouTube or TikTok. If you do NOT want your build progress photos shared - please specify at time of ordering.

Step 5 - Delivery

As your build nears completion - we will be in contact regarding delivery timing and logistics. We do our best to accommodate your desired delivery date / timing. Delivery & setup typically takes around 2 hours. You (or your designated agent) must be present at the site during delivery. You can expect a 15 - 30 minute Setup, Use & Safety tutorial. You may also receive a link to this information in Print & Video format.

Your Build-balance is due upon delivery of your finished project. We take cash, check, bank transfer, cards or e-pay. If paying via bank-transfer or card - we will charge a 4% fee to cover the processing. Please note - many E-pay applications (Venmo, Zelle etc) have a daily Maximum that may be well below your build balance - if you plan to pay through an e-pay application - please verify in advance that you will be able to do so! We are happy to accept multiple payments BEFORE your delivery date - with the last one being at delivery - but will NOT accept a payment arrangement after delivery.